Managed IT services is a common term that you may have heard about in business environments. However, considering the abundance of new features it has and its benefits over the traditional system, many people are not quite clear about its meaning.
Therefore, let’s get into the meaning of managed IT services and then get into the benefits it can have for your organization.
What Are Managed IT Services?
Managed IT services allow companies and businesses to be free by handing over their IT operations to expert third parties that specialize in handling these responsibilities.
The organization that offers these services is referred to as a Managed Service Provider or MSP for short. They either control the entire or part of a company’s IT operations, based on the Service Level Agreements or SLAs.
The equipment needs to be purchased by the client, and the MSP monitor, resolve issues, and report to the client based on the SLA.
Cloud systems have allowed these managed IT services to be much more than the traditional break and fix IT system. The improvements are also due to the adoption of Software as a Service (SaaS), Infrastructure as a Service (IaaS), and also Platform as a Service (PaaS).
All of these allow Managed Service Providers to offer the best services to their clients. These services are larger, faster, and more efficient.
Benefits of Using Managed IT Services over Traditional System
The Best Technologies and Methods
In a world driven by technology, the difference between the best and the average can be success. The Managed Service Providers are well aware of this, which is they provide the best possible solutions to their clients.
The IT services are also constantly upgraded with no extra charges or risks for your company. Therefore, you can always have the newest or latest system.
Comparatively Lower and Predictable Costs
Managed IT services can cut your costs, which can maximize your profits. Other than that, managed services also offer you the peace of having predictable expenses. Since all of your costs are agreed upon in the SLAs, and everything is decided ahead of time, your business can set more accurate budgets for the period.
The IT systems you house have quite a lot of parts, which need regular maintenance and sometimes repairs or replacements. If your team handles these matters, you might have to absorb a good deal of money. On the other hand, having maintenance, repairs, and replacements in your SLAs can save you a lot of money. Not to mention, any unnecessary cost fluctuations.
Highly Resilient and Secure Infrastructure
Hiring a third-party organization to manage your IT systems provides you with better security.
Any good Managed Service Provider will have data centers and network infrastructure that are much stronger and more efficient than the average enterprise IT services. With these third-party organizations, you can enjoy year-long all-day management that is run with security procedures approved by the government.
Offers Minimized Downtime
Downtimes can hurt your business, depending on the period. These are mostly caused due to equipment failures, server issues, and computer malfunctions. If you get unlucky, you might even end up losing data because of these.
These issues are significantly reduced by introducing a system that can switch to a backup whenever a failure occurs. A Managed Service Provider can do that for you by using various latest technologies.
Other than the equipment issues, human error can also account for most of the downtimes experienced by companies.
Additionally, attacks can also take out your data and networks. Fortunately, managed IT services can be among the best preventative measures as well.